FAQ

 
 

Q: Who will be working with my dog?

A: Head trainers Stacey and Travis along with training assistants, Rachel and Korine. Check out our Team page to learn more about them!
 

Q:What does a day in the life of a board and train look like?

A: Your dog will be sleeping and spending most of their time in our home with our family/pack. We only work with a few dogs at a time to ensure your dog gets plenty of hands on, one-on-one training.

We start out each morning with structured feeding and a structured walk. They then begin a variety of training exercises for obedience and behavioral issues (exercises may vary depending on each dogs needs). We specifically target the individual issues you and your dog have been experiencing to create a game plan to eliminate/address those behaviors and work with your dog accordingly. We also work in time for supervised doggy play with our personal dogs, Ollie, Jada, and Romy to teach them how to properly socialize with others.

Depending on the dog and weather conditions we may go for hikes, walk on the beach, or go for daily outings to familiarize your dog with real world situations and different environments. There is plenty of rest, place duration, and personal attention throughout their stay. In the evening, they continue training, have their second structured feeding, and sleep in their crates in our home. Your dog's safety is always our primary focus.
 

Q: Why do you use prong collars?

A: Prong collars are an amazing tool to help you easily communicate with your dog. We find them to be one of the best tools for connecting and creating a harmonious relationship with the least amount of physical contact for the dog and owner. With the prong collar, your dog will no longer be choking themselves, pulling you down the street, or gagging from the tension of a flat buckle collar. While prong collars tend to look scary, when used correctly, they have been proven to be one of the least physically taxing, most humane training tools available.
 

Q: Can I visit my dog during the board and train?

A: After a few days with your dog we will know whether owner participation is appropriate. In most cases, we find owner participation is counterproductive and we usually only have the owners come in once, the day before the end of the board and train, for the first of two 90-minute sessions to educate you on your new way of living with your dog in their every day lives. The second 90 minute session is held on the final day of the board and train when you arrive to pick up your dog. Every dog is different so circumstances may vary. We do however send frequent pictures and videos of your dog and the progress they are making throughout your dog's stay.
 

Q: What training tools do you use?

A: We use Herm Sprenger brand prong collars, remote collars from E-Collar Technologies, slip leads, long leads, and Baskerville muzzles when necessary.
 

Q: How much do the collars cost & do you provide them for us?

A: The mini educator (ecollar), which 99% of our client's dogs use, costs $180. The Herm Sprenger prong collar, which 99% of our client's dogs use, costs $30. Yes, these items will be purchased for you, added to the final invoice, and provided on the first day of training.

Q: I can't afford your training packages because of my current situation. What can I do?

A: We offer free training videos, tips, and interaction on our Facebook page and our Youtube Channel, as well as our Instagram.

Q: Why do you use E-Collars?

A: E-Collars, when used correctly, are the most effective, most humane, most reliable and transformational training tools available today. We use low level, communication style e-collar training. Low level stimulation has a calming effect which makes them great for dogs with anxiety or fear issues. The technology behind the e-collars we use is similar to the muscle stimulators doctors use on humans to relieve muscle spasms. The e-collar we use on 99.9% of the dogs we work with is called the Mini Educator by E-Collar Technologies. The device has a wide range, from 0 to 100, which makes it easy to find a level that works for every dog in a variety of different situations.

Q: Do you use dog crates? My dog hates the crate.

A: Yes. All of our board and train dogs sleep in their crates and go in their crates when we are not home. We understand your dog currently may not fancy the idea of the crate and that's OK! One of the first things we teach the dogs is how to enjoy the crate and associate it with a feeling of relaxation and calm. People are often amazed at how quickly they see this change. The reason we support the idea of crating your dog at night and/or when you are not home is for safety (your dog can not ingest, swallow, or drink any harmful or potentially toxic substance) and reliability (you will know at all times where your dog is and what they are doing and/or not doing such as undoing prior training, chewing your favorite pair of shoes, chasing the house cat, barking out the window, or snoozing in your clean bed). They will be at home, sleeping and/or relaxing in a Down/stay until you safely return. Think of it as a little "me-time" for the dog to enjoy and unwind :)

Q: What happens if I don't get the results I want from training? Is there a guarantee?

A: Due to the many variables in creating a well-behaved, balanced dog, including owner commitment, consistency, and follow through, it would be unethical for us to offer a 100% guarantee. However, we choose to only work with the most dedicated and diligent owners, to ensure the dog's rate of success. In our experience, no matter what the dog's issues were, we've consistently seen breakthrough results and life-changing transformations. We've never come across a dog we could not help. We work hand in hand as a team in your dog's rehabilitation. This process of teamwork and collaboration begins before we even meet your dog, moves through the training process, and continues long after your dog has gone home. Your dog's success is of our utmost priority!